You’ve got questions. We’ve got answers.

Our rates range between $50-$450 for new patient intakes and $50-$250 for follow-ups depending on the nature of the service and the provider. For more detailed pricing, please see our services pages.

We accept cash, check, or credit card and all fees are due at the time of service. We also accept HSA and FSA (health savings account/flex spending account) plans. Though we do not bill insurance for payment, you may be eligible for out-of-network insurance reimbursement for therapy and acupuncture services. Please see FAQ on insurance info below for more information.

On January 1, 2022, under Section 2799B-6 of the Public Health Service Act, the “No Surprises Act” went into effect and requires health care providers to provide a “Good Faith Estimate” for out-of-network care. At Restored Counseling & Wellness Center we provide all services from a place of transparency regarding the cost of treatment. Our providers and clients collaborate on length of treatment and overall care.

Because insurance companies dictate how much time you can spend with a patient and which services can be provided and reimbursed, we operate our services on a private-pay/self-pay-only system. Working outside of the insurance model allows us the freedom to take the time needed to properly diagnose and treat you with the most appropriate labs and therapies without restriction. It also allows for the utmost client privacy with sensitive medical records.

We encourage clients to submit service superbills for potential “out-of-network” reimbursement. We have partnered with a service called Thrizer to help clients use their out-of-network benefits to save money on therapy services. Use the free website below to submit your plan information and find out within 1 business day if you qualify for out of network reimbursement:

For our naturopathic services, most standard labs and imaging, as well as some prescriptions, are often covered by insurance. The coverage amount ultimately depends on your individual plan and deductible status and is determined by your insurance carrier.

Our office is located at 1489 W. Elliot Rd, Ste 103, Gilbert, AZ 85233. Our building is in the Oasis at the Islands Professional Medical Plaza. When you enter the complex off of Elliot Rd, the suite will be at the most Southern point of the complex in between the two dental offices. There is plenty of free parking available.

Our therapists are licensed in Arizona and can provide in person and telehealth services to Arizona residents. Some of our therapists are licensed in other states as well and can provide telehealth services in those locations. Please see our About Us page for specific provider locations.

Our naturopathic doctors are licensed in Arizona and provide in person and telehealth medical services to residents in Arizona. They may act as health consultants in most other states but cannot diagnose, order labs/imaging, or provide any form of treatment in this role.

At this time, we accept clients 15 years of age or older. For family therapy, our therapists may see children at least 8 years of age. Please request a free 15 minute phone consultation.

Our licensed naturopathic doctors in the state of Arizona are able to prescribe most medications. We consider the use of medication on a per-case basis along with other possible treatments and will discuss your options with you if a medication is indicated. Our naturopathic philosophy is to, whenever possible, establish the foundations for health (supportive diet, lifestyle, sleep, stress management, and relationship support) and remove obstacles to cure (e.g. environmental factors, trauma, infections) before introducing more potent medications; however, certain scenarios (e.g. more severe or highly symptomatic conditions) may require earlier or even temporary use of medications. We will always discuss all of your options with you before starting a medication. We are also able to help with tapering and transitioning medications where indicated.

Therapy can help with a wide variety of symptoms and traumas, whether big or small. It can also be used to maintain an ongoing healthy mental state, similar to taking your car in for regular oil changes so that it runs smoothly. This often looks like getting to know yourself in a clearer way so that you can better understand your thoughts, feelings, and behaviors. Understanding these helps you make changes that result in better connection to yourself, others, and the world around you.

Yes. Everything is completely confidential, unless there is a risk of harm to yourself or others. If this situation arises, your provider will work closely with you to get you the support you need.

Depending on your individual needs and treatment goals, the number of sessions can vary. For therapy, generally the longer you have had a condition, the more sessions you’ll need. If you’ve had traumas or other relationship injuries, these can extend the length of therapy. Similarly for acupuncture, chronic conditions will usually require more treatments than acute conditions. In general, it is usually best to give acupuncture at least 4-6 treatments to see results. This is a great topic to discuss with your provider at your first few visits.

This is also on an individual needs basis and unique to your personal history and goals. Consistency is key for getting the best results. We recommended a minimum of bi-weekly (twice monthly) sessions to get the most of your therapy experience. We offer both 60- and 90-minute sessions. 90-minute sessions can be helpful for couples as it allows enough time for both partners to fully engage in the process.

Although we specialize in mental health support, we treat many other conditions too. If you don’t see your specific concern listed, please contact us for a free 15-minute consultation to see if we would be a good fit for you.

Although many people prefer to meet face to face, telehealth can be an alternative option for those who have a busy schedule or live far away. Although telehealth cannot fully replace the face-to-face experience of a therapy session, as long as you are able to create a safe, uninterrupted space for yourself and feel you can engage with your therapist, it can be a very effective form of therapy. Some clients who have busy schedules or live far away have chosen a hybrid option of alternating in-person and telehealth sessions to better suit their lifestyle.

Acupuncture uses very tiny needles. Most patients will only feel a very slight discomfort on the insertion of a few of the needles, typically in more sensitive areas (hands, feet, or face). Once the first few needles are in, most patients begin to experience relaxation and pain relief due to the release of your body’s own opioids. Other common and transient sensations can include a dull ache, itching, warmth, tingling, or twitching.

The number of needles used depends on the Traditional Chinese Medicine (TCM) diagnosis (deficient vs excess conditions, for example) and the age and state of a patient’s health. The average treatment uses around 20 needles inserted over about 2-3 minutes. If you are anxious about receiving treatment, please let us know and we can start with fewer needles.

Loose fitting clothes are best. Most treatments will require access to your head, the skin from your feet to just above the knee, your hands to just above the elbows, and your abdomen from your hip bones to just below your rib cage. For back treatments, you will need to disrobe down to your waist. Modesty draping will be provided.

Not exactly — although both involve inserting tiny needles into the skin, dry needling is usually done by non-acupuncturists and involves placing a few needles into trigger points or scar tissue and then manipulating the needles in order to relieve tension or restrictions for musculoskeletal conditions. These treatments can sometimes be more aggressive or painful. Acupuncturists and naturopathic doctors who are licensed to practice acupuncture and are trained in Traditional Chinese Medicine (TCM) theory are typically placing the needles along meridian points to treat underlying TCM diagnoses. More gentle techniques are used to manipulate the needles, if any.